Dispatch refers to the period of time it takes for us to make your customised product and pass it to the postal service or courier for delivery. This is different to the delivery time, which is how long the delivery service takes to get the package from our offices to your home. The dispatch time is usually 1-2 days due to orders being printed direct from order, rather than being pre-printed, by our external printer.
Standard delivery to the UK is £3.95 and £5.95 worldwide.
We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK (but can take up to 7 days), in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.
Whilst Royal Mail normally deliver all first class post within 1-2 working days, they can on occasion take longer. In the unlikely event that your goods do not arrive, allow 7 days before calling us. We cannot authorise any remakes before this time has passed as Royal Mail have been known to deliver within this time.